Policies

Refund Policy

Refunds and returns are not available for custom orders. In the event the customer is not satisfied, it is the customers responsibility to ship the product back to the seller in order to be considered for replacement or in special cases, refund. Custom orders are evaluated on a case by case base due to their special nature of request. 

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For other products, you may submit a refund request to thecopperbass@gmail.com via email and it will be reviewed and decided upon on a case by case basis.